Marketplace/AI Agents/GPT Support Agent
4.9(1,243 reviews)
2.4K usersยท18K deploys
AI Agents

About this product

GPT Support Agent is a fully autonomous tier-1 support solution that integrates into your existing helpdesk in under 30 minutes. It reads your documentation, knowledge base, and past tickets to answer questions accurately โ€” escalating to a human only when necessary.

Supports Zendesk, Intercom, Freshdesk, and any webhook-based ticketing system. Available in 40+ languages with automatic language detection.

Key features

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GPT-4 powered reasoning

Understands context across multi-turn conversations, not just single messages.

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40+ languages

Auto-detects the customer's language and responds natively.

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Knowledge base sync

Automatically indexes your docs, FAQs, and past tickets every 24 hours.

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Smart escalation

Hands off to a human agent when confidence is low, with full conversation context.

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Analytics dashboard

Track resolution rate, CSAT, escalation rate and top issue categories.

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Native integrations

Zendesk, Intercom, Freshdesk, Salesforce, and custom webhooks.

Specifications

Response time< 2 seconds
Languages40+
Free tier500 tasks/mo
Max context128K tokens
IntegrationsZendesk, Intercom, Freshdesk
Uptime SLA99.95%

Customer reviews

4.9(1,243)
T
Tom RidleyHead of Support at Notion
3 days ago

Cut our tier-1 ticket volume by 67% in the first month. The escalation logic is surprisingly good โ€” it knows when it doesn't know.

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Aisha KamaraCX Lead at Figma
1 week ago

Multilingual support is perfect for our global user base. Setup took 20 minutes.

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Dmitri VolkovCTO at Loom
3 weeks ago

Strong product. We're resolving 73% of tickets automatically. Minor friction with our custom Salesforce fields but support helped quickly.

Starting from

$0.02per task
Free tier available
No credit card required
Cancel anytime
99.95% uptime SLA

Vendor

A
AgentLabs Verified

7 products on Naslabs

2.4K

Users

18K

Deploys

99.95%

Uptime