Privacy Policy
This Privacy Policy explains how Naslabs collects, uses, and protects your personal information when you use our platform.
Last updated: March 27, 2026
1. Information We Collect
We collect information you provide directly to us when you create an account, complete the onboarding process, list products, or contact us. This includes your name, email address, company name, location, phone number, website, and any documents or brochures you upload. We also collect usage data such as pages visited, features used, and interactions with the Platform to improve our services.
2. How We Use Your Information
We use the information we collect to: operate and improve the Platform; process transactions and send related information; send you technical notices, security alerts, and support messages; respond to your comments and questions; send marketing communications, where permitted; monitor and analyse usage patterns; detect and prevent fraud; and comply with legal obligations.
3. Information Sharing
We do not sell your personal information. We may share your information with: service providers who assist us in operating the Platform; business partners with your consent; law enforcement or government authorities when required by law; and other parties in connection with a merger, acquisition, or sale of assets. Supplier profile information such as company name, website, and product descriptions may be displayed publicly on the marketplace.
4. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on the Platform and hold certain information. Cookies are files with a small amount of data sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Platform.
5. Data Storage and Security
Your data is stored on secure cloud infrastructure. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymise your information within 30 days, except where we are required to retain it for legal or compliance purposes.
7. Your Rights
Depending on your location, you may have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your personal information; object to or restrict our processing of your information; request portability of your data; and withdraw consent where processing is based on consent. To exercise these rights, please contact us at privacy@naslabs.ai.
8. Third-Party Services
The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties, and we encourage you to review their privacy policies before providing any personal information. Our use of third-party analytics, payment processing, and infrastructure services is governed by those providers' privacy policies.
9. Children's Privacy
The Platform is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
10. International Transfers
Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws. When we transfer your information internationally, we take appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will also notify you by email. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@naslabs.ai or through our contact page. We will respond to all requests within 30 days.
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